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Car dealerships hit with massive computer system outage

An image showing a laptop with “Error” notifications on the screen
Photo by Amelia Holowaty Krales / The Verge

CDK Global, the company that provides management software for nearly 15,000 car dealerships in North America, is down for a second day following a cyberattack, according to a report from Automotive News. The outage has left car dealerships across North America unable to access the internal systems used to track car sales, view customer information, schedule maintenance, and more.

On Wednesday, CDK told dealerships that it’s “investigating a cyber incident” and “proactively shut all systems down” while addressing the issue. However, CDK restored its systems shortly after, only to shut them down hours later due to “an additional cyber incident.”

Many car dealerships have had to go back to pen and paper while CDK’s software is down. Teddy…

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