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We asked LG for a burn-in warranty on its OLED monitor — and it’s delivering

A bright, colorful OLED monitor with a big V-shaped stand underneath, flanked by two other monitors in portrait mode. The main monitor has a colorful sky on screen with big orange sunset-lit clouds and an on-screen display showing it’s running at 240Hz.
LG’s 27-inch OLED monitor. | Photo by Sean Hollister / The Verge

OLED might be the future of monitors, but first, they need to finish addressing burn-in fears. In my recent review of LG’s 27-inch OLED desktop gaming monitor, I wrote how the company’s warranty explicitly excludes “burned-in images resulting from improper usage.” And when I reached out to clarify, I couldn’t get a straight answer about burn-in coverage from the company.

But after four months of conversations with The Verge, LG Electronics has changed that warranty. LG now has a two-year burn-in warranty for its OLED gaming monitor in the US, Christopher De Maria, LG’s head of consumer PR for North America, tells The Verge.

The new warranty, which De Maria says also applies retroactively to any LG 27GR95QE-B monitors that have already…

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