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ChatGPT’s history bug may have also exposed payment info, says OpenAI

A laptop surrounded by green and pink message boxes that say “warning.”
Photo by Amelia Holowaty Krales / The Verge

OpenAI has announced new details about why it took ChatGPT offline on Monday, and it’s now saying that some users’ payment information may have been exposed during the incident.

According to a post from the company, a bug in an open source library called redis-py created a caching issue that may have shown some active users the last four digits and expiration date of another user’s credit card, along with their first and last name, email address, and payment address. Users also may have seen snippets of others’ chat histories as well.

This isn’t the first time caching issues have caused users to see each other people’s data — famously, on Christmas Day in 2015, Steam users were served pages with information from other users’ accounts….

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